Privacy Policy

1. Information We Collect

When you use our website or services, we may collect the following information:

• Contact information — name, email address, phone number, and business name provided through forms or scheduling tools.
• Call data — call recordings, transcripts, and metadata collected by the AI receptionist system when active on your business line.
• Usage data — pages visited, time on site, and interactions with the website collected through standard analytics.
• Scheduling data — appointment times selected through our calendar integration.

2. How We Use Your Information

• To provide and operate the AI receptionist service.
• To schedule calls and appointments.
• To communicate with you about your account and service.
• To improve the quality and accuracy of our AI system.
• To send service-related notifications (appointment confirmations, system updates).

3. Data Sharing

We do not sell your personal information. We may share data with third-party services required to operate the platform, including:

• Telephony providers (for call routing and SMS)
• Calendar services (for appointment scheduling)
• CRM platforms (as configured by you)
• Payment processors (for billing)

All third-party providers are bound by their own privacy policies and data processing agreements.

4. Data Security

We use industry-standard security measures to protect your information, including encryption in transit (TLS/SSL) and secure storage practices. However, no method of electronic transmission or storage is 100% secure.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide the service. Call recordings and transcripts are retained according to your service agreement. You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. To exercise these rights, contact us at the email below.

7. Contact

If you have questions about this Privacy Policy, please contact us at: 22gharley@gmail.com